Last updated: April 6, 2025
Taylor Chinenere, IBCLC; Doula and Lactation Support (“us”, “we”, or “our”) operates the Nova Scotia Lactation Consultant, Doula, and Matrescence Support website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://taylorchinenere.ca
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Name
- Email address
- Telephone number
- Address
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Ecommerce and Payments
We collect information about you during the checkout process on our store.
What We Collect and Store
While you visit our site, we’ll track:
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Products you’ve viewed: used to display recently viewed items
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Location, IP address, and browser type: used for estimating taxes and shipping
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Shipping address: collected to estimate shipping and fulfill your order
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Cart contents: tracked via cookies while you browse our site
When you make a purchase from us, we’ll ask you to provide information including your:
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Name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment details (e.g., credit card or PayPal info)
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Optional account information (e.g., username and password)
We use this information to:
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Send account and order-related communications
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Respond to requests, including refunds and complaints
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Process payments and prevent fraud
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Set up your account (if applicable)
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Comply with legal obligations (e.g., tax requirements)
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Improve our store offerings
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Send marketing communications, if you opt in
If you create an account, your information (name, address, email, and phone number) will be stored to speed up future checkout processes.
We store order information for 7 years for tax and accounting purposes. This includes your name, email address, and billing/shipping addresses. Comments or product reviews you choose to leave will also be stored.
Who on Our Team Has Access
Authorized site administrators and shop managers have access to:
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Order details (e.g., products purchased, purchase date, shipping address)
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Customer contact and billing details
This information is used to fulfill orders, process refunds, and provide customer support.
What We Share with Others
We share your information with third parties who help us deliver our store services, including but not limited to:
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Canada Post (for shipping and delivery)
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Analytics tools like Google Analytics
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Payment processors listed below
Payments
We accept payments through the following providers (including but not limited to):
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WooCommerce Payments
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PayPal
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Google Pay
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Apple Pay
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Stripe
When processing payments, your data may be shared with these providers. This includes information necessary to complete or support the payment, such as the purchase total and billing details.
By using these payment methods, your personal data may be stored by or shared with the respective external service. You can learn more about how these payment processors use your data here:
👉 WooCommerce Payments & Privacy Guide
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.